Personally I would have to say, the two things to think about, when trying to improve face to face skills are:
1. Confidence: http://www.answers.com/topic/confidence has the definition of confidence as; self trust and self belief, which I think is correct, because if you don't think that you can talk to someone, then you wont be able to do it. Know your material, say it like your mean it and speak with confidence because if you just state your material for the sake of it, no one will care.
2. Smile: A smile represents you for who you are, according to http://wownesia.com/2011/05/10-meaning-of-smiles/ there are many different meanings of a smile. Under any circumstances of awkwardness, stress or tension a smile can bring the tension down and the mood back up.
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